Community Wellbeing Hub achieves Quality Mark award recognising its excellent work

The Rainbow Centre has recently achieved the PQASSO Quality Mark award recognising the excellent work it does as a third sector organisation.

Caroline Tudor-James, Chief Officer of The Rainbow Centre, said this award confirms that we have robust systems and procedures in place to govern, manage and deliver our services to a wide range of people supporting them to take positive steps to improve their health and wellbeing.   Our team of trustees, staff and volunteers continue to work hard to deliver high standards throughout the organisation and I am delighted that we now have national recognition of this.

PQASSO is part of the National Council for Voluntary Organisations (NCVO) and is the only UK quality standard designed to help third sector organisations operate more effectively and efficiently.  The Rainbow Centre was assessed against the 11 standards of effective practice in PQASSO, including in governance, leadership and management, managing staff and volunteers and managing money, and proved to meet all standards.

The Rainbow Centre is a leading local charity which operates from a community wellbeing hub in Penley South Wrexham and within GP surgeries across Wrexham, to promote better health and wellbeing and tackle loneliness and isolation.    The Centre is often the first point of contact for older people in our community when they are trying to access services or deal with change.  At their core is the Day Opportunities service which supports people to remain living independently within their community.  They also have lots of activities running from the centre which are open to everyone, including a community café and garden, an art group, gentlemens brunch club, knit and natter, pilates, yoga, craft sessions, community choir, as well as a team of community agents supporting residents across South Wrexham.   The Rainbow Centre have recently taken over the management of Marchwiel Village Hall and are keen to develop further services from Marchwiel.

Nadeem Razvi, PQASSO Programme Manager, NCVO, said ‘We are delighted for the trustees, staff and volunteers of The Rainbow Centre that they have achieved the PQASSO Quality Mark. We know that organisations using PQASSO benefit by having better governance, better systems and procedures and better quality of services for their users and it is great that the community of PQASSO users in Wales is growing.